Place Advisor – Improvement and Efficiency

The final stage of our Place Advisor work with Improvement and Efficiency West Midlands (IEWM) involved advice to the Coventry Partnership, in support of their IEWM-funded improvement project. This project involved qualitative research with young men (aged 16-35) in one part of the City, seeking to understand better their concerns, motivations and use of local public services. Partners sought to clarify what works and what doesn’t in how they work with different groups within this population, find better approaches and achieve both improved outcomes and savings. We also assisted the Coventry, Solihull and Warwickshire sub-regional partnership, ¬†building on their Total Place pilot. This aimed to generate savings, develop radical new forms of service delivery, accelerate performance and spread best practice. Projects within the programme related, eg, to children’s services, adult social care, procurement and asset management, strategic planning and infrastructure. Advice focused, for example, on performance metrics and shared services.

Coventry_Partnership

Date

20/10/2011

Category

Evidence & performance, Partnerships & organisations

Tags

customer insight, partnership, performance, value for money